FAQ

We'll ship your order within 1-2 business days. Delivery time is typically 1 to 3 business days, depending on the carrier.

Orders over €50 are shipped free within the Netherlands. For orders under this amount, we charge €3.95 in shipping costs.

Yes, you have a 14-day cooling-off period. You can return your order within this period, provided the product is unused and in its original condition.

Send an email to [your email address] with your order number. We'll then send you return instructions.

Yes, once we have received and inspected the returned item, we will refund the purchase amount within 5 working days.

We accept iDEAL, Bancontact, credit card (Visa, MasterCard), PayPal and Klarna (pay later).

Yes, our webshop uses a secure SSL connection and reliable payment partners.